FAQs
- What is Fit-Tech? Fit-Tech refers to technology-driven products and services designed to enhance fitness, health and well-being. This includes gym and fitness equipment, health accessories & devices, and other innovative gadgets.
- How do I choose the right product for me? We understand that selecting the right Fit-Tech product can be overwhelming. Our website features detailed product descriptions, reviews, and comparison tools to help you make an informed decision. Additionally, our customer support team is available to answer any questions you may have and provide personalized recommendations.
- Do you offer warranty or returns? Yes, we stand behind the quality of our products. Most of our products come with a hassle-free return policy for eligible items. Please refer to our Return Policy for more information.
- How do I track my order? Once your order has been processed and shipped, you will receive a confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery. If you encounter any issues with tracking your order, please contact our customer support team for assistance.
- How long does shipping take? Shipping times vary depending on your location and the time, date of your order being placed. Typically, orders are processed within 1-2 business days, and standard shipping takes an additional 5-10 business days.
- What if I have a problem with my order? If you encounter any issues with your order, such as missing items, damaged products, or delivery delays, please contact our customer support team immediately. We will work diligently to resolve the issue and ensure your satisfaction.
- How can I contact customer support? You can contact our customer support team via email at support@ozfittech.com. We strive to respond to all inquiries promptly and provide the best possible assistance to our customers.